Shipping & Returns
Shipping Policy
Our Shipping Policy applies to all orders placed through our website. We offer FREE local drop-off within 10 miles of city limits. Pick-up is available at our location in New Ulm if you live outside the 10-mile radius. All orders must be placed one day before pick up/drop off. We do not offer delivery outside of our local area. Thank you for shopping with us
Return & Exchange Policy
At New Om, we understand that customers may want to return or exchange an item for a variety of reasons. We offer a 30-day return or exchange policy for all products purchased directly from our website. If you are not satisfied with your order, you can return or exchange it for a full refund or credit within 30 days of purchase. To initiate a return or exchange, please contact us at hello@newomshop.com and include your order number and the item you wish to return or exchange. We will provide you with return instructions.
Thank you for shopping with New Om Shop.